Last updated: 7 August 2026

1. Acceptance of these terms

These Terms of Service (the “Terms”) govern your access to and use of the website at connect1vity.com (the “Site”) and any services provided by Connect1vity LLC (“Connect1vity”, “we”, “us”, or “our”). By accessing the Site, submitting the contact form, or engaging us for services, you agree to be bound by these Terms. If you do not agree, please do not use the Site or our services.

If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity.

2. Description of services

Connect1vity is a full-service performance marketing agency. Depending on the scope agreed with each client, our services may include:

• Web design and website development
• Conversion rate optimization
• Search engine optimization (SEO)
• SEO copywriting and content marketing
• Social media marketing
• Email marketing and marketing automation
• Paid advertising and ads management

The specific services, deliverables, timelines, and fees for any engagement are set out in a separate proposal, statement of work, or written agreement. Nothing on the Site constitutes an offer to perform services on particular terms.

3. Client obligations

To deliver our services we depend on your timely cooperation. You agree to:

• Provide accurate, complete information and materials reasonably required for the engagement;
• Grant, or procure, the access we need to your websites, advertising accounts, analytics properties, content management systems, and similar platforms;
• Review deliverables and provide feedback or approvals within the agreed timeframes;
• Ensure that any content, data, trademarks, or other materials you supply do not infringe the rights of any third party and comply with applicable law;
• Comply with the terms of any third-party platform used in connection with the engagement.

Delays caused by outstanding information, access, or approvals may affect timelines and costs, and are not the responsibility of Connect1vity.

4. Fees, invoicing, and payment

Fees are as stated in the applicable proposal or statement of work. Unless otherwise agreed in writing:

• Invoices are payable within thirty (30) days of the invoice date;
• All fees are exclusive of applicable taxes, which are your responsibility;
• Advertising spend, media budgets, software licences, stock assets, and other third-party costs are separate from our fees and are your responsibility;
• We may suspend services on overdue accounts after giving reasonable notice;
• Fees already incurred are non-refundable except where these Terms or the applicable agreement expressly say otherwise.

5. Term and termination

Engagements continue for the term stated in the applicable agreement. Either party may terminate an engagement on thirty (30) days' written notice unless a different notice period is agreed. Either party may terminate immediately if the other party commits a material breach that remains uncured fourteen (14) days after written notice.

On termination you remain liable for fees and third-party costs incurred up to the effective date of termination, including work in progress. Sections concerning intellectual property, confidentiality, disclaimers, limitation of liability, indemnification, and governing law survive termination.

6. Intellectual property

Your materials. You retain all rights in the trademarks, content, data, and other materials you provide to us. You grant us a non-exclusive licence to use them for the purpose of performing the services.

Deliverables. On full payment of all fees due for an engagement, we assign to you the rights in the final deliverables created specifically for you under that engagement.

Our materials. We retain all rights in our pre-existing and independently developed know-how, methodologies, frameworks, templates, tools, software, and general skills and experience, including anything of that nature embedded in a deliverable. We grant you a perpetual, non-exclusive licence to use those retained materials to the extent necessary to use the deliverables.

Third-party materials. Deliverables may incorporate third-party components such as fonts, stock imagery, plugins, themes, or open-source software, which remain subject to their own licences.

Portfolio. Unless you tell us otherwise in writing, we may identify you as a client and display non-confidential work produced for you in our portfolio and marketing materials.

All content on the Site itself — including text, graphics, layout, and code — is owned by Connect1vity or its licensors and may not be copied, reproduced, or redistributed without our prior written permission.

7. Confidentiality

Each party may receive non-public information belonging to the other. Each party agrees to keep such information confidential, to use it only for purposes of the engagement, and to protect it with at least reasonable care. This does not apply to information that is or becomes public through no fault of the receiving party, was already lawfully known, is independently developed, or is required to be disclosed by law — in which case the receiving party will, where legally permitted, give prompt notice.

8. Third-party platforms and services

Our services frequently involve third-party platforms including but not limited to Google, Meta, Microsoft, LinkedIn, TikTok, email service providers, hosting providers, and analytics tools. Those platforms are controlled by their operators, not by us. Your use of them is governed by their own terms and policies.

We are not responsible for a third-party platform's availability, pricing, policy changes, algorithm changes, account suspensions, or acts and omissions, and any such event does not relieve you of your payment obligations to us.

9. No guarantee of results

This is important, and we would rather be clear than optimistic. Marketing outcomes depend on many factors outside our control, including search engine and advertising platform algorithms, competitor activity, market conditions, your budget, your pricing and product, and your own execution.

Accordingly, while we apply professional skill and care and work to the objectives agreed with you, we do not guarantee any particular search ranking, traffic volume, conversion rate, lead volume, revenue, return on ad spend, or other result. Any forecasts, projections, benchmarks, or examples of past performance are illustrative only and are not a promise of future results.

10. Disclaimer of warranties

The Site and its content are provided “as is” and “as available”, without warranty of any kind. To the fullest extent permitted by law, Connect1vity disclaims all warranties, express or implied, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and any warranty that the Site will be uninterrupted, timely, secure, or error-free.

Services are performed in a professional and workmanlike manner. Except as expressly stated in these Terms or a signed agreement, no other warranty applies to the services.

11. Limitation of liability

To the fullest extent permitted by law, Connect1vity and its members, officers, employees, and contractors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunity, arising out of or relating to the Site, the services, or these Terms, whether based in contract, tort, or any other theory, and even if advised of the possibility of such damages.

Our total aggregate liability arising out of or relating to the services or these Terms will not exceed the total fees actually paid by you to Connect1vity for the services giving rise to the claim during the six (6) months immediately preceding the event that gave rise to the claim. For the avoidance of doubt, this cap excludes third-party advertising spend and other pass-through costs.

Some jurisdictions do not allow certain limitations of liability, so some of the above may not apply to you. Nothing in these Terms limits liability that cannot be limited by law.

12. Indemnification

You agree to indemnify, defend, and hold harmless Connect1vity and its members, officers, employees, and contractors from and against any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to: (a) content, data, or materials you provide; (b) your products, services, or business practices; (c) your breach of these Terms or of applicable law; or (d) your violation of the rights of a third party.

13. Governing law and venue

These Terms and any dispute arising out of or relating to them or to our services are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules. You and Connect1vity agree to the exclusive jurisdiction and venue of the state and federal courts located in Collin County, Texas, and each party waives any objection to that venue.

14. Changes to these terms

We may update these Terms from time to time. The revised version takes effect when posted on this page, and the “Last updated” date above will change accordingly. Your continued use of the Site after that date constitutes acceptance of the revised Terms. We encourage you to review this page periodically.

15. General

If any provision of these Terms is held unenforceable, that provision will be limited or severed to the minimum extent necessary and the remaining provisions remain in full force. Our failure to enforce any provision is not a waiver of it. You may not assign these Terms without our prior written consent; we may assign them in connection with a merger, acquisition, or sale of assets. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between the parties. These Terms, together with any signed agreement or statement of work, constitute the entire agreement between the parties regarding their subject matter.

16. Contact us

Questions about these Terms can be sent to: